We’re switching to VoIP here at PLCMC and I couldn’t be more excited. Today for the first time I was able to see part of the unified messaging system in action. A message left on my new phone's voice mail was also sent to my Outlook Inbox as a .wav file --- cool!
Unified messaging rocks!!!
What guided you in your choice of VOIP hardware / software ( It appears to be Cisco Unity) ? This is probably fine if you are a library organization that has a generous budget. Did you consider any of the open source alternatives (i.e. Asterisk or derivatives ) to lower the cost of implementation and give you more flexibilty than proprietary products ?
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